Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 2. In the Location subsection, you can configure and modify:4 Time zone Languages Preferred language Eventos Short time 3. Through Chat, you can reach us from 9:00 AM to 5:00 PM.1 True False 4. What sections are available in the Client’s dashboard?1 Summary and Shortcuts Avatar, Summary, Shortcuts Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage 5. Which items are shown in the Top bar?3 Agency's Logo A flag representing your selected language Agency's Name Clients linked to your profile 6. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 7. On Reports, right next to the Date, you will see an alert icon that will point you to the status of this event.1 True False 8. Is there a mobile version of the platform?1 True False 9. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.1 True False 10. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.1 True False 11. To add insurance to the agency, you must first add it in Payers.1 True False 12. On Charts, which of the filters are shown, but not limited to:3 Aspect Ratio Interval Size Range User 13. Within the Template Documents subsection, you can configure:4 whether they can be cloned or not. the allowed credentials. the linked events. the interval. the language. 14. Select the options you can see at Agency’s subsection:4 Client Invoices Calendar Users Announcements Files 15. Which events can you see on the User’s Calendar?1 All events from all users. Only the events set by the admins from the agency. Only events set by me as a user. All events set by the agency and me as a user. 16. Each document need to have an Issued Date and Expiration date.1 True False 17. Which of the following categories can be added to the service plan:4 Caregiver Competency Check Maladaptative Behaviors Replacements RBT Training None of them 18. All unanswered conversations received are automatically converted into tickets.1 True False 19. Select which fields can be displayed in Users Activity section:6 Browser Brand/Model Operating System Client Device User 20. The Report alerts are Success, Warning and Error.1 True False 21. You will be able to see the invoice number, amount, and status.1 True False 22. What kind of notifications can you receive?4 Birthdays (for your clients and users you work with) Documents UNLOCKED (for you to mark then as READY FOR REVIEW) Required documents Documents READY FOR REVIEW (for you to mark them as REVIEWED) None of them. 23. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.1 True False 24. On Client’s Required documents you will see all the clinical documents for client.1 True False 25. Choose which of the these statuses are available for required documents:4 Pending Missing Ignored Delivered Locked 26. On Agency’s Users, the filters for providers are:4 Added Active Terminated Inactive 27. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.1 True False 28. On Agency’s Required documents you will see all the human resources required documents by the agency.1 True False 29. On Reports, Range, Provider and Type are the filters applied for the search.1 True False 30. On Credentials subsection, you can view and modify the assigned credentials.1 True False Back to: Course Completion – The End?
