Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.1 True False 2. Which of the following categories can be added to the service plan:4 Caregiver Competency Check Maladaptative Behaviors Replacements RBT Training None of them 3. The Account Profile subsection details all the agency’s personal information.1 True False 4. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 5. In Administrators’ section, you can add and remove the administrators of the agency.1 True False 6. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.1 True False 7. What are the filters that can be applied for the search on Client’s Documents?4 Range Type of docuemnt Client Status Date 8. On Reports, right next to the Date, you will see an alert icon that will point you to the status of this event.1 True False 9. All unanswered conversations received are automatically converted into tickets.1 True False 10. On Rates, you should modify/configure the rates for this user.1 True False 11. Through Chat, you can reach us from 9:00 AM to 5:00 PM.1 True False 12. What are the available statuses for Appointment notes:4 Locked Reviewed Unlocked Ready for Review Deleted 13. Which days can you contact us through Chat?5 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 14. Choose the available statuses for the Service log:4 Locked Reviewed Unlocked Deleted Ready for review 15. On Client’s Required documents you will see all the clinical documents for client.1 True False 16. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 17. To add Banners, we recommend that the size be:1 500px by 500px banners 500px by 300px banners 300px by 300px banners 18. Which events can you see on the User’s Calendar?1 All events from all users. Only the events set by the admins from the agency. Only events set by me as a user. All events set by the agency and me as a user. 19. On Address tab:1 You can add a new address, by simply click the New address button. True False 20. Which are the sections on the User’s dashboard:3 Avatar Shortcuts Files Clients Summary 21. On Caregivers tab:1 Caregivers could also be Family members, Legal guardians, Teachers. True False 22. You can change your password from within the application itself.1 True False 23. You will be able to see the invoice number, amount, and status.1 True False 24. Who can create events on Calendar?1 Everybody Only Administrators 25. In the User section, it is displayed a list of the providers linked to the client.1 True False 26. Is there a mobile version of the platform?1 True False 27. On Credentials subsection, you can view and modify the assigned credentials.1 True False 28. On Clients, you can add/remove access to the user.1 True False 29. On Reports, Range, Provider and Type are the filters applied for the search.1 True False 30. Select the categories displayed in Agency’s Expiring Documents:4 Clinical Documents HR Documents Prior Authorizations Credentials Invoices Back to: Course Completion – The End?
