Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. All unanswered conversations received are automatically converted into tickets.1 True False 2. Choose which of the these statuses are available for required documents:4 Pending Missing Ignored Delivered Locked 3. What are the filters that can be applied for the search on Client’s Documents?4 Range Type of docuemnt Client Status Date 4. What is the default status for all Documents?2 Unlocked Ready for Review Reviewed Locked 5. What sections are available in the Client’s dashboard?1 Summary and Shortcuts Avatar, Summary, Shortcuts Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage 6. You can filter clients by:4 Inactive Discharged Deleted Active 7. On Expiring documents, you can send an SMS to the provider in the four categories.1 True False 8. Within the Events subsection, you can configure:4 whether it requires signature or not whether it is billable or not. whether it allows overlapping or not. the billing codes allowed. the allowed sub-events. the days allowed. whether auto-completion is allowed or not. the lead and lag times. the maximum duration per customer, per supplier and per event. 9. On Agency’s Required documents you will see all the human resources required documents by the agency.1 True False 10. In Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 11. In the Credentials subsection, when adding or modifying one of them, you must type:4 Short Name Organization name Allowed billing codes User 12. You will be able to see the invoice number, amount, and status.1 True False 13. Announcements’ section contains the list of all the announcements sent by the platform to the providers.1 True False 14. Fill the gap:1 On Files, the maximum file size to upload is MB. 15. On Credentials subsection, you can view and modify the assigned credentials.1 True False 16. The agency dashboard is a collection of shortcuts that allow you to access different sections.1 True False 17. Which Status will prevent the document from being modified?2 Unlocked Ready for Review Reviewed Locked 18. In Payroll section, you will be able to create and find the invoices for every client in the agency.1 True False 19. Which of these datasets can you add to Charts on the Service Plan:5 Average Total Count Baseline Rate None of them 20. How can you see the documents for other providers other than yourself?2 By default all documents are visible to everybody Only administrators can see everybody's documents Clicking the "Show All" switch This is not possible 21. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 22. Through Chat, you can reach us from 9:00 AM to 5:00 PM.1 True False 23. Charts provide immediate access to the behavioral log.1 True False 24. In Users Activity section, you can see the latest activity of your users.1 True False 25. On Reports, Range, Provider and Type are the filters applied for the search.1 True False 26. In the User section, it is displayed a list of the providers linked to the client.1 True False 27. How many views are available in the Calendar for the users and clients?1 Month and Week. Day, Week and Month. Day and Week. 28. Please fill the blank1 On User's Calendar, the default view for desktop is . 29. In Administrators’ section, you can add and remove the administrators of the agency.1 True False 30. On Reports, which filters can you use?3 Range Type Provider Date Back to: Course Completion – The End?
