Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. Which user roles can mark the documents as Reviewed?2 Provider Level 1 Provider Level 2 Administrators 2. On Agency’s Required documents you will see all the human resources required documents by the agency.1 True False 3. On Credentials subsection, you can view and modify the assigned credentials.1 True False 4. To add Banners, we recommend that the size be:1 500px by 500px banners 500px by 300px banners 300px by 300px banners 5. In Agency’s Invoices section, you will find the agency’s invoices.1 True False 6. On Summary tab:1 You can switch between Personal and Professional by clicking on each individual tab. True False 7. You can view the Invoices organized by:4 Provider Date Amount Status Client 8. On the Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 9. Which items are shown in the Top bar?3 Agency's Logo A flag representing your selected language Agency's Name Clients linked to your profile 10. You can add comments to every datasheet.1 True False 11. On Client’s Required documents you will see all the clinical documents for client.1 True False 12. In the Credentials subsection, when adding or modifying one of them, you must type:4 Short Name Organization name Allowed billing codes User 13. What is the default status for all Documents?2 Unlocked Ready for Review Reviewed Locked 14. What kind of notifications can you receive?4 Birthdays (for your clients and users you work with) Documents UNLOCKED (for you to mark then as READY FOR REVIEW) Required documents Documents READY FOR REVIEW (for you to mark them as REVIEWED) None of them. 15. What sections are available in the Client’s dashboard?1 Summary and Shortcuts Avatar, Summary, Shortcuts Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage 16. The agency dashboard is a collection of shortcuts that allow you to access different sections.1 True False 17. The allowed File types are:5 PNG ZIP WORD PDF EXCEL MP3 18. Which of these options are valid for Administrators?3 Provider Universal Admin_HR Provider Level 3 Admin Admin Clinical 19. The Account Profile subsection details all the agency’s personal information.1 True False 20. On Address tab:1 You can add a new address, by simply click the New address button. True False 21. You can review our Blog by reaching https://www.officepuzzle.com/blog/1 True False 22. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 23. Choose the correct filters on Reports section:3 Range Provider Type Client 24. Which days can you contact us through Chat?5 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 25. How many events can you create per day?1 One per day As many as you need, as long as an event doesn't overlap another one. 26. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 27. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.1 True False 28. Which Status will prevent the document from being modified?2 Unlocked Ready for Review Reviewed Locked 29. Which events can you see on the User’s Calendar?1 All events from all users. Only the events set by the admins from the agency. Only events set by me as a user. All events set by the agency and me as a user. 30. All unanswered conversations received are automatically converted into tickets.1 True False Back to: Course Completion – The End?
