Course Completion – The End? Quiz

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  1. 1. In Agency’s Clients, you will see the list of all the clients available for the agency.

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  2. 2. How many views are available in the Calendar for the users and clients?

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  3. 3. Who can create events on Calendar?

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  4. 4. In Billing Claims section, you will be able to create and find the claims for every client in the agency.

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  5. 5. On Agency’s Required documents you will see all the human resources required documents by the agency.

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  6. 6. When creating a new invoice, in the General tab, you must select:

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  7. 7. What sections are available in the Client’s dashboard?

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  8. 8. Which of these datasets can you add to Charts on the Service Plan:

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  9. 9. Which of the following categories can be added to the service plan:

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  10. 10. Which options are part of the icon drop-down menu?

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  11. 11. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

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  12. 12. On Reports, which filters can you use?

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  13. 13. All unanswered conversations received are automatically converted into tickets.

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  14. 14. Which events can you see on the User’s Calendar?

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  15. 15. On Client Documents, select the search filters:

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  16. 16. To add Banners, we recommend that the size be:

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  17. 17. Within the Events subsection, you can configure:

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  18. 18. On-Site Data Collection allows providers to collect data while in the field with their clients in real-time.

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  19. 19. On Clients, you can add/remove access to the user.

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  20. 20. The Report alerts are Success, Warning and Error.

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  21. 21. Announcements’ section contains the list of all the announcements sent by the platform to the providers.

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  22. 22. In Agency’s Invoices section, you will find the agency’s invoices.

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  23. 23. Select which fields can be displayed in Users Activity section:

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  24. 24. What are the available statuses for Appointment notes:

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  25. 25. Please fill the blank

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    On User's Calendar, the default view for desktop is .

  26. 26. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.

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  27. 27. Select the categories displayed in Agency’s Expiring Documents:

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  28. 28. In Datasheets, the initials of the person won’t appear automatically at the end of the day.

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  29. 29. Each document need to have an Issued Date and Expiration date.

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  30. 30. On Clients’ section, you will see the list of all the clients associated with the user.

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