Course Completion – The End? Quiz

Please sign up for the course before taking this quiz.

1. On Summary tab:
1

You can switch between Personal and Professional by clicking on each individual tab.
- True
- False
2. On Caregivers tab:
1

Caregivers could also be Family members, Legal guardians, Teachers.
- True
- False
3. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.
1
- True
- False
4. Files is for uploading digital files to the agency.
1
- True
- False
5. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.
1
- True
- False
6. All unanswered conversations received are automatically converted into tickets.
1
- True
- False
7. The allowed File types are:
5
- PNG
- ZIP
- WORD
- PDF
- EXCEL
- MP3
8. On Charts, which of the filters are shown, but not limited to:
3
- Aspect Ratio
- Interval
- Size
- Range
- User
9. Typically, the Behaviors are collected in Frequency and charted in Total.
1
- True
- False
10. How many events can you create per day?
1
- One per day
- As many as you need, as long as an event doesn't overlap another one.
11. Fill the Gap:
1

The email address for our support ticket system is .
12. In Administrators’ section, you can add and remove the administrators of the agency.
1
- True
- False
13. Which Status will prevent the document from being modified?
2
- Unlocked
- Ready for Review
- Reviewed
- Locked
14. You can view the Invoices organized by:
4
- Provider
- Date
- Amount
- Status
- Client
15. You can filter clients by:
4
- Inactive
- Discharged
- Deleted
- Active
16. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.
1
- True
- False
17. How can you see the documents for other providers other than yourself?
2
- By default all documents are visible to everybody
- Only administrators can see everybody's documents
- Clicking the "Show All" switch
- This is not possible
18. Which information is required for each Prior Authorization?
1
- Insurance
- Number
- Status
- Duration
- Authorizations
- Address
19. Choose which of the these statuses are available for required documents:
4
- Pending
- Missing
- Ignored
- Delivered
- Locked
20. In Users Activity section, you can see the latest activity of your users.
1
- True
- False
21. What are the filters that can be applied for the search on Client’s Documents?
4
- Range
- Type of docuemnt
- Client
- Status
- Date
22. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.
1
- True
- False
23. When adding a new claim, in the Configuration tab,
5

You will find the several boxes:
- Client
- Insurance
- Amount
- Prior Authorization
- Units Place of Service
24. Select the options you can see at Agency’s subsection:
4
- Client
- Invoices
- Calendar
- Users
- Announcements
- Files
25. On-Site Data Collection allows providers to collect data while in the field with their clients in real-time.
1
- True
- False
26. In Datasheets, for days when there is no event, they will appear greyed out.
1
- True
- False
27. To add insurance to the agency, you must first add it in Payers.
1
- True
- False
28. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.
1
- True
- False
29. On Clients, you can add/remove access to the user.
1
- True
- False
30. In Agency’s Clients, you will see the list of all the clients available for the agency.
1
- True
- False

1. On Summary tab:

2. On Caregivers tab:

3. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.

4. Files is for uploading digital files to the agency.

5. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.

6. All unanswered conversations received are automatically converted into tickets.

7. The allowed File types are:

8. On Charts, which of the filters are shown, but not limited to:

9. Typically, the Behaviors are collected in Frequency and charted in Total.

10. How many events can you create per day?

11. Fill the Gap:

12. In Administrators’ section, you can add and remove the administrators of the agency.

13. Which Status will prevent the document from being modified?

14. You can view the Invoices organized by:

15. You can filter clients by:

16. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

17. How can you see the documents for other providers other than yourself?

18. Which information is required for each Prior Authorization?

19. Choose which of the these statuses are available for required documents:

20. In Users Activity section, you can see the latest activity of your users.

21. What are the filters that can be applied for the search on Client’s Documents?

22. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.

23. When adding a new claim, in the Configuration tab,

24. Select the options you can see at Agency’s subsection:

25. On-Site Data Collection allows providers to collect data while in the field with their clients in real-time.

26. In Datasheets, for days when there is no event, they will appear greyed out.

27. To add insurance to the agency, you must first add it in Payers.

28. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

29. On Clients, you can add/remove access to the user.

30. In Agency’s Clients, you will see the list of all the clients available for the agency.