Course Completion – The End? Quiz

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  1. 1. In Users Activity section, you can see the latest activity of your users.

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  2. 2. On Client Documents, select the search filters:

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  3. 3. The allowed File types are:

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  4. 4. On Agency’s Required documents you will see all the human resources required documents by the agency.

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  5. 5. How can you see the documents for other providers other than yourself?

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  6. 6. Which user roles can mark the documents as Reviewed?

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  7. 7. Which items are shown in the Top bar?

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  8. 8. Select which fields can be displayed in Users Activity section:

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  9. 9. Fill the Gap:

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    The email address for our support ticket system is .

  10. 10. Choose the correct filters on Reports section:

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  11. 11. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

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  12. 12. In Agency’s Clients, you will see the list of all the clients available for the agency.

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  13. 13. On Clients’ section, you will see the list of all the clients associated with the user.

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  14. 14. Within the Events subsection, you can configure:

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  15. 15. When creating a new invoice, in the General tab, you must select:

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  16. 16. Choose the available statuses for the Service log:

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  17. 17. On Caregivers tab:

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    Caregivers could also be Family members, Legal guardians, Teachers.

  18. 18. When adding a new claim, in the Configuration tab,

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    You will find the several boxes:

  19. 19. On-Site Data Collection allows providers to collect data while in the field with their clients in real-time.

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  20. 20. You can add comments to every datasheet.

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  21. 21. In the Services subsection, when a new one is added or an existing one is modified:

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    you must add the Allowed Credentials and Billing Codes.

  22. 22. Who can manage a client?

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  23. 23. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

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  24. 24. All unanswered conversations received are automatically converted into tickets.

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  25. 25. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

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  26. 26. The Report alerts are Success, Warning and Error.

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  27. 27. On Reports, which filters can you use?

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  28. 28. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.

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  29. 29. What are the available statuses for Appointment notes:

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  30. 30. On Expiring documents, you can send an SMS to the provider in the four categories.

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