Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.1 True False 2. Who can create events on Calendar?1 Everybody Only Administrators 3. Which information is required for each Prior Authorization?1 Insurance Number Status Duration Authorizations Address 4. Which alerts can you see?3 Error Success Warning Waiting 5. On the Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 6. You can add comments to every datasheet.1 True False 7. On Expiring documents, you can send an SMS to the provider in the four categories.1 True False 8. In the Services subsection, when a new one is added or an existing one is modified:1 you must add the Allowed Credentials and Billing Codes. True False 9. What sections are available in the Client’s dashboard?1 Summary and Shortcuts Avatar, Summary, Shortcuts Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage 10. What is the default status for all Documents?2 Unlocked Ready for Review Reviewed Locked 11. What kind of notifications can you receive?4 Birthdays (for your clients and users you work with) Documents UNLOCKED (for you to mark then as READY FOR REVIEW) Required documents Documents READY FOR REVIEW (for you to mark them as REVIEWED) None of them. 12. On Address tab:1 You can add a new address, by simply click the New address button. True False 13. Fill the Gap:1 The email address for our support ticket system is . 14. To add Banners, we recommend that the size be:1 500px by 500px banners 500px by 300px banners 300px by 300px banners 15. On Client’s Required documents you will see all the clinical documents for client.1 True False 16. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 17. On Agency’s Required documents you will see all the human resources required documents by the agency.1 True False 18. On Summary tab:1 You can switch between Personal and Professional by clicking on each individual tab. True False 19. Which user roles can mark the documents as Reviewed?2 Provider Level 1 Provider Level 2 Administrators 20. On Caregivers tab:1 Caregivers could also be Family members, Legal guardians, Teachers. True False 21. To add insurance to the agency, you must first add it in Payers.1 True False 22. In the Location subsection, you can configure and modify:4 Time zone Languages Preferred language Eventos Short time 23. Select the categories displayed in Agency’s Expiring Documents:4 Clinical Documents HR Documents Prior Authorizations Credentials Invoices 24. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 25. In Agency’s Invoices section, you will find the agency’s invoices.1 True False 26. On Dashboard, these are the shortcuts you’ve access to:5 Calendar Clients Files Summary Avatar Reports Manage 27. Which are the sections on the User’s dashboard:3 Avatar Shortcuts Files Clients Summary 28. Which items are shown in the Top bar?3 Agency's Logo A flag representing your selected language Agency's Name Clients linked to your profile 29. On Credentials subsection, you can view and modify the assigned credentials.1 True False 30. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.1 True False Back to: Course Completion – The End?
