Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.1 True False 2. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 3. Fill the gap:1 On Files, the maximum file size to upload is MB. 4. Please fill the blank1 On User's Calendar, the default view for desktop is . 5. All unanswered conversations received are automatically converted into tickets.1 True False 6. Which events can you see on the User’s Calendar?1 All events from all users. Only the events set by the admins from the agency. Only events set by me as a user. All events set by the agency and me as a user. 7. To add insurance to the agency, you must first add it in Payers.1 True False 8. Select which fields can be displayed in Users Activity section:6 Browser Brand/Model Operating System Client Device User 9. On Summary tab:1 You can switch between Personal and Professional by clicking on each individual tab. True False 10. On Reports, Range, Provider and Type are the filters applied for the search.1 True False 11. In Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 12. What kind of notifications can you receive?4 Birthdays (for your clients and users you work with) Documents UNLOCKED (for you to mark then as READY FOR REVIEW) Required documents Documents READY FOR REVIEW (for you to mark them as REVIEWED) None of them. 13. Which information is required for each Prior Authorization?1 Insurance Number Status Duration Authorizations Address 14. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 15. The agency dashboard is a collection of shortcuts that allow you to access different sections.1 True False 16. What are the available statuses for the documents?4 Pending Missing Delivered Ignored Locked 17. In the Services subsection, when a new one is added or an existing one is modified:1 you must add the Allowed Credentials and Billing Codes. True False 18. How can you see the documents for other providers other than yourself?2 By default all documents are visible to everybody Only administrators can see everybody's documents Clicking the "Show All" switch This is not possible 19. The allowed File types are:5 PNG ZIP WORD PDF EXCEL MP3 20. Choose the available statuses for the Service log:4 Locked Reviewed Unlocked Deleted Ready for review 21. Which of the following categories can be added to the service plan:4 Caregiver Competency Check Maladaptative Behaviors Replacements RBT Training None of them 22. You will be able to see the invoice number, amount, and status.1 True False 23. Which alerts can you see?3 Error Success Warning Waiting 24. The Report alerts are Success, Warning and Error.1 True False 25. In Payroll section, you will be able to create and find the invoices for every client in the agency.1 True False 26. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 27. On Rates, you should modify/configure the rates for this user.1 True False 28. Fill in the blank space1 On Files section, you can change the view according to Date, , or Size. 29. On Client Documents, select the search filters:1 Range Client Status User Type 30. Select the options you can see at Agency’s subsection:4 Client Invoices Calendar Users Announcements Files Back to: Course Completion – The End?
