Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. Fill the Gap:1 The email address for our support ticket system is . 2. Who can manage a client?1 Only Administrators. Any user associated with the client. Only the caregiver. 3. Which of the following categories can be added to the service plan:4 Caregiver Competency Check Maladaptative Behaviors Replacements RBT Training None of them 4. In Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 5. Who can create events on Calendar?1 Everybody Only Administrators 6. Which items are shown in the Top bar?3 Agency's Logo A flag representing your selected language Agency's Name Clients linked to your profile 7. The Report alerts are Success, Warning and Error.1 True False 8. On Reports, which filters can you use?3 Range Type Provider Date 9. Which information is required for each Prior Authorization?1 Insurance Number Status Duration Authorizations Address 10. What are the filters that can be applied for the search on Client’s Documents?4 Range Type of docuemnt Client Status Date 11. Choose which of the these statuses are available for required documents:4 Pending Missing Ignored Delivered Locked 12. On Reports, right next to the Date, you will see an alert icon that will point you to the status of this event.1 True False 13. Which of these options are valid for Administrators?3 Provider Universal Admin_HR Provider Level 3 Admin Admin Clinical 14. Each document need to have an Issued Date and Expiration date.1 True False 15. Which of these datasets can you add to Charts on the Service Plan:5 Average Total Count Baseline Rate None of them 16. Fill the gap:1 On Files, the maximum file size to upload is MB. 17. How many events can you create per day?1 One per day As many as you need, as long as an event doesn't overlap another one. 18. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.1 True False 19. To add Banners, we recommend that the size be:1 500px by 500px banners 500px by 300px banners 300px by 300px banners 20. You can view the Invoices organized by:4 Provider Date Amount Status Client 21. On Client’s Required documents you will see all the clinical documents for client.1 True False 22. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 23. Through Chat, you can reach us from 9:00 AM to 5:00 PM.1 True False 24. Which Status will prevent the document from being modified?2 Unlocked Ready for Review Reviewed Locked 25. Which events can you see on the User’s Calendar?1 All events from all users. Only the events set by the admins from the agency. Only events set by me as a user. All events set by the agency and me as a user. 26. You can review our Blog by reaching https://www.officepuzzle.com/blog/1 True False 27. In Datasheets, for days when there is no event, they will appear greyed out.1 True False 28. Please fill the blank1 On User's Calendar, the default view for desktop is . 29. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 30. You can change your password from within the application itself.1 True False Back to: Course Completion – The End?
