Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. On Reports, Range, Provider and Type are the filters applied for the search.1 True False 2. In Billing Claims section, you will be able to create and find the claims for every client in the agency.1 True False 3. Which are the sections on the User’s dashboard:3 Avatar Shortcuts Files Clients Summary 4. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 5. The Report alerts are Success, Warning and Error.1 True False 6. Who can create events on Calendar?1 Everybody Only Administrators 7. Fill the Gap:1 The email address for our support ticket system is . 8. Fill in the blank space1 On Files section, you can change the view according to Date, , or Size. 9. On Agency’s Users, the filters for providers are:4 Added Active Terminated Inactive 10. In Datasheets, for days when there is no event, they will appear greyed out.1 True False 11. On Clients’ section, you will see the list of all the clients associated with the user.1 True False 12. When creating a new invoice, in the General tab, you must select:5 Date Provider Currency Rate Status 13. Typically, the Behaviors are collected in Frequency and charted in Total.1 True False 14. Within the Events subsection, you can configure:4 whether it requires signature or not whether it is billable or not. whether it allows overlapping or not. the billing codes allowed. the allowed sub-events. the days allowed. whether auto-completion is allowed or not. the lead and lag times. the maximum duration per customer, per supplier and per event. 15. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.1 True False 16. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 17. Which information is required for each Prior Authorization?1 Insurance Number Status Duration Authorizations Address 18. How can you see the documents for other providers other than yourself?2 By default all documents are visible to everybody Only administrators can see everybody's documents Clicking the "Show All" switch This is not possible 19. Within the Template Documents subsection, you can configure:4 whether they can be cloned or not. the allowed credentials. the linked events. the interval. the language. 20. Which alerts can you see?3 Error Success Warning Waiting 21. In the Services subsection, when a new one is added or an existing one is modified:1 you must add the Allowed Credentials and Billing Codes. True False 22. Which days can you contact us through Chat?5 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 23. Announcements’ section contains the list of all the announcements sent by the platform to the providers.1 True False 24. What are the available statuses for the documents?4 Pending Missing Delivered Ignored Locked 25. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.1 True False 26. On the Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 27. In Payroll section, you will be able to create and find the invoices for every client in the agency.1 True False 28. In Datasheets, the initials of the person won’t appear automatically at the end of the day.1 True False 29. Choose the available statuses for the Service log:4 Locked Reviewed Unlocked Deleted Ready for review 30. All unanswered conversations received are automatically converted into tickets.1 True False Back to: Course Completion – The End?
