Course Completion – The End? Quiz Please sign up for the course before taking this quiz. 1. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.1 True False 2. You can view the Invoices organized by:4 Provider Date Amount Status Client 3. Which days can you contact us through Chat?5 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4. Select which fields can be displayed in Users Activity section:6 Browser Brand/Model Operating System Client Device User 5. Is there a mobile version of the platform?1 True False 6. You can change your password from within the application itself.1 True False 7. Please fill the blank1 On User's Calendar, the default view for desktop is . 8. When adding a new claim, in the Configuration tab,5 You will find the several boxes: Client Insurance Amount Prior Authorization Units Place of Service 9. Fill the Gap:1 The email address for our support ticket system is . 10. The Report alerts are Success, Warning and Error.1 True False 11. The allowed File types are:5 PNG ZIP WORD PDF EXCEL MP3 12. Which alerts can you see?3 Error Success Warning Waiting 13. Choose the correct filters on Reports section:3 Range Provider Type Client 14. Which are the sections on the User’s dashboard:3 Avatar Shortcuts Files Clients Summary 15. Files is for uploading digital files to the agency.1 True False 16. In Datasheets, for days when there is no event, they will appear greyed out.1 True False 17. In Users Activity section, you can see the latest activity of your users.1 True False 18. What are the filters that can be applied for the search on Client’s Documents?4 Range Type of docuemnt Client Status Date 19. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.1 True False 20. Which user roles can mark the documents as Reviewed?2 Provider Level 1 Provider Level 2 Administrators 21. On Credentials subsection, you can view and modify the assigned credentials.1 True False 22. What are the available statuses for the documents?4 Pending Missing Delivered Ignored Locked 23. Within the Template Documents subsection, you can configure:4 whether they can be cloned or not. the allowed credentials. the linked events. the interval. the language. 24. On the Agency’s Clients, you will see the list of all the clients available for the agency.1 True False 25. You can filter clients by:4 Inactive Discharged Deleted Active 26. What sections are available in the Client’s dashboard?1 Summary and Shortcuts Avatar, Summary, Shortcuts Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage 27. When creating a new invoice, in the General tab, you must select:5 Date Provider Currency Rate Status 28. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.1 True False 29. On Address tab:1 You can add a new address, by simply click the New address button. True False 30. To add insurance to the agency, you must first add it in Payers.1 True False Back to: Course Completion – The End?
