The Academy

0 of 90 lessons complete (0%)
Back to lesson

Course Completion – Is the End for now? Quiz

  1. 1. On Credentials subsection, you can view and modify the assigned credentials.

    1
  2. 2. To log out of your account or switch accounts:

    2
  3. 3. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.

    1
  4. 4. The agency dashboard is a collection of shortcuts that allow you to access different sections.

    1
  5. 5. In Agency’s Invoices section, you will find the agency’s invoices.

    1
  6. 6. The Account Profile subsection details all the agency’s personal information.

    1
  7. 7. In Payroll section, you will be able to create and find the invoices for every client in the agency.

    1
  8. 8. On Expiring documents, you can send an SMS to the provider in the four categories.

    1
  9. 9. On Caregivers tab:

    1

    Caregivers could also be Family members, Legal guardians, Teachers.

  10. 10. What is the default status for all Documents?

    2
  11. 11. Files is for uploading digital files to the agency.

    1
  12. 12. Which are the sections on the User’s dashboard:

    3
  13. 13. How many events can you create per day?

    1
  14. 14. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

    1
  15. 15. What are the available statuses for Appointment notes:

    4
  16. 16. Which days can you contact us through Chat?

    5
  17. 17. Is there a mobile version of the platform?

    1
  18. 18. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.

    1
  19. 19. Who can create events on Calendar?

    1
  20. 20. In Administrators’ section, you can add and remove the administrators of the agency.

    1
  21. 21. To add Banners, we recommend that the size be:

    1
  22. 22. You can filter clients by:

    4
  23. 23. Fill the Gap:

    1

    The email address for our support ticket system is .

  24. 24. You will be able to see the invoice number, amount, and status.

    1
  25. 25. Choose which of the these statuses are available for required documents:

    4
  26. 26. The allowed File types are:

    5
  27. 27. In Agency’s Clients, you will see the list of all the clients available for the agency.

    1
  28. 28. On Reports, right next to the Date, you will see an alert icon that will point you to the status of this event.

    1
  29. 29. Select the categories displayed in Agency’s Expiring Documents:

    4
  30. 30. Which Status will prevent the document from being modified?

    2