Course Completion – Is the End for now? Quiz

1. Files is for uploading digital files to the agency.

1

True
False

2. On Address tab:

1

You can add a new address, by simply click the New address button.

True
False

3. You can filter clients by:

4

Inactive
Discharged
Deleted
Active

4. In Billing Claims section, you will be able to create and find the claims for every client in the agency.

1

True
False

5. Each document need to have an Issued Date and Expiration date.

1

True
False

6. The Report alerts are Success, Warning and Error.

1

True
False

7. When adding a new claim, in the Configuration tab,

5

You will find the several boxes:

Client
Insurance
Amount
Prior Authorization
Units Place of Service

8. To add insurance to the agency, you must first add it in Payers.

1

True
False

9. How many service plans of the same type can be created on the platform?

1

2
4
1
3

10. Which events can you see on the User’s Calendar?

1

All events from all users.
Only the events set by the admins from the agency.
Only events set by me as a user.
All events set by the agency and me as a user.

11. You will be able to see the invoice number, amount, and status.

1

True
False

12. Fill the gap:

1

On Files, the maximum file size to upload is MB.

13. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

1

True
False

14. Fill the gap:

1

You can use Announcements to communicate effectively with your users by sending mass announcements.

15. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

1

True
False

16. On Summary tab:

1

You can switch between Personal and Professional by clicking on each individual tab.

True
False

17. Which of these options are valid for Administrators?

3

Provider Universal
Admin_HR
Provider Level 3
Admin
Admin Clinical

18. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

19. Which alerts can you see?

3

Error
Success
Warning
Waiting

20. To add Banners, we recommend that the size be:

1

500px by 500px banners
500px by 300px banners
300px by 300px banners

21. On Rates, you should modify/configure the rates for this user.

1

True
False

22. In the Location subsection, you can configure and modify:

4

Time zone
Languages
Preferred language
Eventos
Short time

23. You can review our Blog by reaching https://www.officepuzzle.com/blog/

1

True
False

24. Choose which of the these statuses are available for required documents:

4

Pending
Missing
Ignored
Delivered
Locked

25. How many views are available in the Calendar for the users and clients?

1

Month and Week.
Day, Week and Month.
Day and Week.

26. Select the categories displayed in Agency’s Expiring Documents:

4

Clinical Documents
HR Documents
Prior Authorizations
Credentials
Invoices

27. On Agency’s Users, the filters for providers are:

4

Added
Active
Terminated
Inactive

28. To log out of your account or switch accounts:

2

click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.

29. On Reports, which filters can you use?

3

Range
Type
Provider
Date

30. Choose the correct filters on Reports section:

3

Range
Provider
Type
Client

The Academy