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Course Completion – Is the End for now? Quiz

  1. 1. Fill the Gap:

    1

    The email address for our support ticket system is .

  2. 2. Which of these options are valid for Administrators?

    3

  3. 3. Choose the correct filters on Reports section:

    3

  4. 4. What is the default status for all Documents?

    2

  5. 5. Who can create events on Calendar?

    1

  6. 6. In Agency’s Invoices section, you will find the agency’s invoices.

    1

  7. 7. Please fill the blank

    1

    On User's Calendar, the default view for desktop is .

  8. 8. Fill the gap:

    1

    You can use Announcements to communicate effectively with your users by sending mass announcements.

  9. 9. On Credentials subsection, you can view and modify the assigned credentials.

    1

  10. 10. What are the available statuses for the documents?

    4

  11. 11. What are the filters that can be applied for the search on Client’s Documents?

    4

  12. 12. When adding a new claim, in the Configuration tab,

    5

    You will find the several boxes:

  13. 13. How can you see the documents for other providers other than yourself?

    2

  14. 14. On the Agency’s Clients, you will see the list of all the clients available for the agency.

    1

  15. 15. What kind of notifications can you receive?

    4

  16. 16. Which Status will prevent the document from being modified?

    2

  17. 17. Select the options you can see at Agency’s subsection:

    4

  18. 18. On Agency’s Users, the filters for providers are:

    4

  19. 19. In the Credentials subsection, when adding or modifying one of them, you must type:

    4

  20. 20. To add insurance to the agency, you must first add it in Payers.

    1

  21. 21. How many events can you create per day?

    1

  22. 22. On Summary tab:

    1

    You can switch between Personal and Professional by clicking on each individual tab.

  23. 23. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.

    1

  24. 24. Typically, the Behaviors are collected in Frequency and charted in Total.

    1

  25. 25. Is there a mobile version of the platform?

    1

  26. 26. In the Services subsection, when a new one is added or an existing one is modified:

    1

    you must add the Allowed Credentials and Billing Codes.

  27. 27. All unanswered conversations received are automatically converted into tickets.

    1

  28. 28. On Agency’s Required documents you will see all the human resources required documents by the agency.

    1

  29. 29. Which days can you contact us through Chat?

    5

  30. 30. Charts provide immediate access to the behavioral log.

    1