Course Completion – Is the End for now? Quiz

1. Choose which of the these statuses are available for required documents:

4

Pending
Missing
Ignored
Delivered
Locked

2. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

3. Which days can you contact us through Chat?

5

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

4. Which items are shown in the Top bar?

3

Agency’s Logo
A flag representing your selected language
Agency’s Name
Clients linked to your profile

5. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

1

True
False

6. On Reports, which filters can you use?

3

Range
Type
Provider
Date

7. When adding a new claim, in the Configuration tab,

5

You will find the several boxes:

Client
Insurance
Amount
Prior Authorization
Units Place of Service

8. Please fill the blank

1

On User's Calendar, the default view for desktop is .

9. On Clients’ section, you will see the list of all the clients associated with the user.

1

True
False

10. In the Location subsection, you can configure and modify:

4

Time zone
Languages
Preferred language
Eventos
Short time

11. To add insurance to the agency, you must first add it in Payers.

1

True
False

12. To log out of your account or switch accounts:

2

click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.

13. All unanswered conversations received are automatically converted into tickets.

1

True
False

14. On Agency’s Required documents you will see all the human resources required documents by the agency.

1

True
False

15. In Agency’s Invoices section, you will find the agency’s invoices.

1

True
False

16. In Billing Claims section, you will be able to create and find the claims for every client in the agency.

1

True
False

17. You can review our Blog by reaching https://www.officepuzzle.com/blog/

1

True
False

18. The allowed File types are:

5

PNG
ZIP
WORD
PDF
EXCEL
MP3

19. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

1

True
False

20. To add Banners, we recommend that the size be:

1

500px by 500px banners
500px by 300px banners
300px by 300px banners

21. Fill the gap:

1

On Files, the maximum file size to upload is MB.

22. Which of the following categories can be added to the service plan:

4

Caregiver Competency Check
Maladaptative Behaviors
Replacements
RBT Training
None of them

23. In the Credentials subsection, when adding or modifying one of them, you must type:

4

Short Name
Organization name
Allowed billing codes
User

24. Choose the correct filters on Reports section:

3

Range
Provider
Type
Client

25. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

26. On Summary tab:

1

You can switch between Personal and Professional by clicking on each individual tab.

True
False

27. What are the filters that can be applied for the search on Client’s Documents?

4

Range
Type of docuemnt
Client
Status
Date

28. Which information is required for each Prior Authorization?

1

Insurance
Number
Status
Duration
Authorizations
Address

29. Typically, the Behaviors are collected in Frequency and charted in Total.

1

True
False

30. On Expiring documents, you can send an SMS to the provider in the four categories.

1

True
False

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