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Course Completion – Is the End for now? Quiz

  1. 1. All unanswered conversations received are automatically converted into tickets.

    1

  2. 2. Within the Template Documents subsection, you can configure:

    4

  3. 3. In the Services subsection, when a new one is added or an existing one is modified:

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    you must add the Allowed Credentials and Billing Codes.

  4. 4. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

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  5. 5. The Account Profile subsection details all the agency’s personal information.

    1

  6. 6. On Client Documents, select the search filters:

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  7. 7. On Address tab:

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    You can add a new address, by simply click the New address button.

  8. 8. Which of the following categories can be added to the service plan:

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  9. 9. Which items are shown in the Top bar?

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  10. 10. Which user roles can mark the documents as Reviewed?

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  11. 11. Which are the sections on the User’s dashboard:

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  12. 12. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.

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  13. 13. Within the Events subsection, you can configure:

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  14. 14. Which days can you contact us through Chat?

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  15. 15. On the Agency’s Clients, you will see the list of all the clients available for the agency.

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  16. 16. On Agency’s Required documents you will see all the human resources required documents by the agency.

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  17. 17. In Datasheets, for days when there is no event, they will appear greyed out.

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  18. 18. Each document need to have an Issued Date and Expiration date.

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  19. 19. Fill the Gap:

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    The email address for our support ticket system is .

  20. 20. What is the default status for all Documents?

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  21. 21. Who can manage a client?

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  22. 22. In Billing Claims section, you will be able to create and find the claims for every client in the agency.

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  23. 23. Select which fields can be displayed in Users Activity section:

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  24. 24. How many events can you create per day?

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  25. 25. On Reports, Range, Provider and Type are the filters applied for the search.

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  26. 26. On Expiring documents, you can send an SMS to the provider in the four categories.

    1

  27. 27. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

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  28. 28. To add Banners, we recommend that the size be:

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  29. 29. On Rates, you should modify/configure the rates for this user.

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  30. 30. Is there a mobile version of the platform?

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