Course Completion – Is the End for now? Quiz

1. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

1

True
False

2. How many service plans of the same type can be created on the platform?

1

2
4
1
3

3. The agency dashboard is a collection of shortcuts that allow you to access different sections.

1

True
False

4. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

5. Which items are shown in the Top bar?

3

Agency’s Logo
A flag representing your selected language
Agency’s Name
Clients linked to your profile

6. How many events can you create per day?

1

One per day
As many as you need, as long as an event doesn’t overlap another one.

7. The Report alerts are Success, Warning and Error.

1

True
False

8. Typically, the Behaviors are collected in Frequency and charted in Total.

1

True
False

9. Files is for uploading digital files to the agency.

1

True
False

10. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

11. In Datasheets, the initials of the person won’t appear automatically at the end of the day.

1

True
False

12. You can add comments to every datasheet.

1

True
False

13. In Agency’s Invoices section, you will find the agency’s invoices.

1

True
False

14. Which information is required for each Prior Authorization?

1

Insurance
Number
Status
Duration
Authorizations
Address

15. Charts provide immediate access to the behavioral log.

1

True
False

16. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

1

True
False

17. What sections are available in the Client’s dashboard?

1

Summary and Shortcuts
Avatar, Summary, Shortcuts
Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage

18. On Caregivers tab:

1

Caregivers could also be Family members, Legal guardians, Teachers.

True
False

19. How can you see the documents for other providers other than yourself?

2

By default all documents are visible to everybody
Only administrators can see everybody’s documents
Clicking the “Show All” switch
This is not possible

20. To log out of your account or switch accounts:

2

click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.

21. You can change your password from within the application itself.

1

True
False

22. On Reports, Range, Provider and Type are the filters applied for the search.

1

True
False

23. On Client’s Required documents you will see all the clinical documents for client.

1

True
False

24. In Payroll section, you will be able to create and find the invoices for every client in the agency.

1

True
False

25. On Rates, you should modify/configure the rates for this user.

1

True
False

26. In the User section, it is displayed a list of the providers linked to the client.

1

True
False

27. Select which fields can be displayed in Users Activity section:

6

Browser
Brand/Model
Operating System
Client
Device
User

28. On Address tab:

1

You can add a new address, by simply click the New address button.

True
False

29. Which of these datasets can you add to Charts on the Service Plan:

5

Average
Total
Count
Baseline
Rate
None of them

30. Fill the gap:

1

On Files, the maximum file size to upload is MB.

The Academy