Course Completion – Is the End for now? Quiz

1. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

1

True
False

2. Announcements’ section contains the list of all the announcements sent by the platform to the providers.

1

True
False

3. On Caregivers tab:

1

Caregivers could also be Family members, Legal guardians, Teachers.

True
False

4. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

5. The Account Profile subsection details all the agency’s personal information.

1

True
False

6. To log out of your account or switch accounts:

2

click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.

7. In Administrators’ section, you can add and remove the administrators of the agency.

1

True
False

8. Is there a mobile version of the platform?

1

True
False

9. Who can manage a client?

1

Only Administrators.
Any user associated with the client.
Only the caregiver.

10. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

11. On Agency’s Users, the filters for providers are:

4

Added
Active
Terminated
Inactive

12. What are the filters that can be applied for the search on Client’s Documents?

4

Range
Type of docuemnt
Client
Status
Date

13. Select the categories displayed in Agency’s Expiring Documents:

4

Clinical Documents
HR Documents
Prior Authorizations
Credentials
Invoices

14. The allowed File types are:

5

PNG
ZIP
WORD
PDF
EXCEL
MP3

15. Who can create events on Calendar?

1

Everybody
Only Administrators

16. What is the default status for all Documents?

2

Unlocked
Ready for Review
Reviewed
Locked

17. In the Services subsection, when a new one is added or an existing one is modified:

1

you must add the Allowed Credentials and Billing Codes.

True
False

18. You can filter clients by:

4

Inactive
Discharged
Deleted
Active

19. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.

1

True
False

20. The agency dashboard is a collection of shortcuts that allow you to access different sections.

1

True
False

21. Fill the gap:

1

You can use Announcements to communicate effectively with your users by sending mass announcements.

22. On Reports, Range, Provider and Type are the filters applied for the search.

1

True
False

23. Which of the following actions can be executed from the ” Bulk Actions” button:

4

Unlock
Print
Download
Review
Sign
Upload

24. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

1

True
False

25. Charts provide immediate access to the behavioral log.

1

True
False

26. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

1

True
False

27. Which user roles can mark the documents as Reviewed?

2

Provider Level 1
Provider Level 2
Administrators

28. On Address tab:

1

You can add a new address, by simply click the New address button.

True
False

29. On Client’s Required documents you will see all the clinical documents for client.

1

True
False

30. What sections are available in the Client’s dashboard?

1

Summary and Shortcuts
Avatar, Summary, Shortcuts
Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage

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