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Course Completion – Is the End for now? Quiz

  1. 1. How many views are available in the Calendar for the users and clients?

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  2. 2. When creating a new invoice, in the General tab, you must select:

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  3. 3. Fill the Gap:

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    The email address for our support ticket system is .

  4. 4. On Rates, you should modify/configure the rates for this user.

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  5. 5. The agency dashboard is a collection of shortcuts that allow you to access different sections.

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  6. 6. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

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  7. 7. In Agency’s Invoices section, you will find the agency’s invoices.

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  8. 8. Choose the available statuses for the Service log:

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  9. 9. On Address tab:

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    You can add a new address, by simply click the New address button.

  10. 10. In Payroll section, you will be able to create and find the invoices for every client in the agency.

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  11. 11. Which items are shown in the Top bar?

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  12. 12. What are the filters that can be applied for the search on Client’s Documents?

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  13. 13. The Report alerts are Success, Warning and Error.

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  14. 14. How can you see the documents for other providers other than yourself?

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  15. 15. In Datasheets, for days when there is no event, they will appear greyed out.

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  16. 16. On Client’s Required documents you will see all the clinical documents for client.

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  17. 17. On Summary tab:

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    You can switch between Personal and Professional by clicking on each individual tab.

  18. 18. Which information is required for each Prior Authorization?

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  19. 19. Fill the gap:

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    You can use Announcements to communicate effectively with your users by sending mass announcements.

  20. 20. You can filter clients by:

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  21. 21. Which alerts can you see?

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  22. 22. To add insurance to the agency, you must first add it in Payers.

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  23. 23. In the Service Plan, Imported Data Tab don’t reflect raw data to be imported into the system.

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  24. 24. Who can manage a client?

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  25. 25. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.

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  26. 26. On Client Documents, select the search filters:

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  27. 27. Choose which of the these statuses are available for required documents:

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  28. 28. You can add comments to every datasheet.

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  29. 29. Select the categories displayed in Agency’s Expiring Documents:

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  30. 30. Select which fields can be displayed in Users Activity section:

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