Course Completion – Is the End for now? Quiz

1. How many views are available in the Calendar for the users and clients?

1

Month and Week.
Day, Week and Month.
Day and Week.

2. Which items are shown in the Top bar?

3

Agency’s Logo
A flag representing your selected language
Agency’s Name
Clients linked to your profile

3. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

4. The allowed File types are:

5

PNG
ZIP
WORD
PDF
EXCEL
MP3

5. On Agency’s Users, the filters for providers are:

4

Added
Active
Terminated
Inactive

6. In the Location subsection, you can configure and modify:

4

Time zone
Languages
Preferred language
Eventos
Short time

7. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

1

True
False

8. Which are the sections on the User’s dashboard:

3

Avatar
Shortcuts
Files
Clients
Summary

9. Which of these options are valid for Administrators?

3

Provider Universal
Admin_HR
Provider Level 3
Admin
Admin Clinical

10. What are the available statuses for Appointment notes:

4

Locked
Reviewed
Unlocked
Ready for Review
Deleted

11. Who can create events on Calendar?

1

Everybody
Only Administrators

12. In Agency’s Invoices section, you will find the agency’s invoices.

1

True
False

13. You can reset your password, by accessing app.officepuzzle.com, typing your email, clicking on Continue and choosing Reset password.

1

True
False

14. What kind of notifications can you receive?

4

Birthdays (for your clients and users you work with)
Documents UNLOCKED (for you to mark then as READY FOR REVIEW)
Required documents
Documents READY FOR REVIEW (for you to mark them as REVIEWED)
None of them.

15. When creating a new invoice, in the General tab, you must select:

5

Date
Provider
Currency
Rate
Status

16. In the Services subsection, when a new one is added or an existing one is modified:

1

you must add the Allowed Credentials and Billing Codes.

True
False

17. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

18. Which events can you see on the User’s Calendar?

1

All events from all users.
Only the events set by the admins from the agency.
Only events set by me as a user.
All events set by the agency and me as a user.

19. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

1

True
False

20. On Address tab:

1

You can add a new address, by simply click the New address button.

True
False

21. Is there a mobile version of the platform?

1

True
False

22. Choose which of the these statuses are available for required documents:

4

Pending
Missing
Ignored
Delivered
Locked

23. In the User section, it is displayed a list of the providers linked to the client.

1

True
False

24. Choose the available statuses for the Service log:

4

Locked
Reviewed
Unlocked
Deleted
Ready for review

25. Choose the correct filters on Reports section:

3

Range
Provider
Type
Client

26. Which of these datasets can you add to Charts on the Service Plan:

5

Average
Total
Count
Baseline
Rate
None of them

27. You can filter clients by:

4

Inactive
Discharged
Deleted
Active

28. Fill the Gap:

1

The email address for our support ticket system is .

29. On the Agency’s Clients, you will see the list of all the clients available for the agency.

1

True
False

30. What are the filters that can be applied for the search on Client’s Documents?

4

Range
Type of docuemnt
Client
Status
Date

The Academy