Course Completion – Is the End for now? Quiz

1. Please fill the blank

1

On User's Calendar, the default view for desktop is .

2. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

3. Fill the gap:

1

You can use Announcements to communicate effectively with your users by sending mass announcements.

4. What kind of notifications can you receive?

4

Birthdays (for your clients and users you work with)
Documents UNLOCKED (for you to mark then as READY FOR REVIEW)
Required documents
Documents READY FOR REVIEW (for you to mark them as REVIEWED)
None of them.

5. On the Agency’s Clients, you will see the list of all the clients available for the agency.

1

True
False

6. In Agency’s Invoices section, you will find the agency’s invoices.

1

True
False

7. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.

1

True
False

8. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

1

True
False

9. Who can create events on Calendar?

1

Everybody
Only Administrators

10. Select the options you can see at Agency’s subsection:

4

Client
Invoices
Calendar
Users
Announcements
Files

11. In the Services subsection, when a new one is added or an existing one is modified:

1

you must add the Allowed Credentials and Billing Codes.

True
False

12. On Reports, Range, Provider and Type are the filters applied for the search.

1

True
False

13. How many service plans of the same type can be created on the platform?

1

2
4
1
3

14. Files is for uploading digital files to the agency.

1

True
False

15. All unanswered conversations received are automatically converted into tickets.

1

True
False

16. Is there a mobile version of the platform?

1

True
False

17. Choose the available statuses for the Service log:

4

Locked
Reviewed
Unlocked
Deleted
Ready for review

18. Choose the correct filters on Reports section:

3

Range
Provider
Type
Client

19. In Users Activity section, you can see the latest activity of your users.

1

True
False

20. Announcements’ section contains the list of all the announcements sent by the platform to the providers.

1

True
False

21. On Address tab:

1

You can add a new address, by simply click the New address button.

True
False

22. On Clients’ section, you will see the list of all the clients associated with the user.

1

True
False

23. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

1

True
False

24. Which of these datasets can you add to Charts on the Service Plan:

5

Average
Total
Count
Baseline
Rate
None of them

25. In Agency’s Clients, you will see the list of all the clients available for the agency.

1

True
False

26. Which alerts can you see?

3

Error
Success
Warning
Waiting

27. In Administrators’ section, you can add and remove the administrators of the agency.

1

True
False

28. Who can manage a client?

1

Only Administrators.
Any user associated with the client.
Only the caregiver.

29. On-Site Data Collection allows providers to collect data while in the field with their clients in real-time.

1

True
False

30. The agency dashboard is a collection of shortcuts that allow you to access different sections.

1

True
False

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