Course Completion – Is the End for now? Quiz

1. Fill the gap:

1

You can use Announcements to communicate effectively with your users by sending mass announcements.

2. You can review our Blog by reaching https://www.officepuzzle.com/blog/

1

True
False

3. You can add comments to every datasheet.

1

True
False

4. You can change your password from within the application itself.

1

True
False

5. What are the filters that can be applied for the search on Client’s Documents?

4

Range
Type of docuemnt
Client
Status
Date

6. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

7. Within the Template Documents subsection, you can configure:

4

whether they can be cloned or not.
the allowed credentials.
the linked events.
the interval.
the language.

8. All unanswered conversations received are automatically converted into tickets.

1

True
False

9. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

1

True
False

10. In Agency’s Clients, you will see the list of all the clients available for the agency.

1

True
False

11. Which of the following categories can be added to the service plan:

4

Caregiver Competency Check
Maladaptative Behaviors
Replacements
RBT Training
None of them

12. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

1

True
False

13. How many events can you create per day?

1

One per day
As many as you need, as long as an event doesn’t overlap another one.

14. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

15. What is the default status for all Documents?

2

Unlocked
Ready for Review
Reviewed
Locked

16. Announcements’ section contains the list of all the announcements sent by the platform to the providers.

1

True
False

17. Typically, the Behaviors are collected in Frequency and charted in Total.

1

True
False

18. To log out of your account or switch accounts:

2

click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.

19. In Datasheets, the initials of the person won’t appear automatically at the end of the day.

1

True
False

20. In the Credentials subsection, when adding or modifying one of them, you must type:

4

Short Name
Organization name
Allowed billing codes
User

21. On Reports, which filters can you use?

3

Range
Type
Provider
Date

22. On Clients, you can add/remove access to the user.

1

True
False

23. In Payroll section, you will be able to create and find the invoices for every client in the agency.

1

True
False

24. Select the options you can see at Agency’s subsection:

4

Client
Invoices
Calendar
Users
Announcements
Files

25. The Report alerts are Success, Warning and Error.

1

True
False

26. Charts provide immediate access to the behavioral log.

1

True
False

27. In the Location subsection, you can configure and modify:

4

Time zone
Languages
Preferred language
Eventos
Short time

28. Fill the Gap:

1

The email address for our support ticket system is .

29. Which user roles can mark the documents as Reviewed?

2

Provider Level 1
Provider Level 2
Administrators

30. In the User section, it is displayed a list of the providers linked to the client.

1

True
False

The Academy