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Course Completion – Is the End for now? Quiz

  1. 1. On Agency’s Users, the filters for providers are:

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  2. 2. Select the categories displayed in Agency’s Expiring Documents:

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  3. 3. How many service plans of the same type can be created on the platform?

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  4. 4. To log out of your account or switch accounts:

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  5. 5. Choose the available statuses for the Service log:

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  6. 6. Which Status will prevent the document from being modified?

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  7. 7. What are the filters that can be applied for the search on Client’s Documents?

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  8. 8. Select the options you can see at Agency’s subsection:

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  9. 9. On Charts, which of the filters are shown, but not limited to:

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  10. 10. How can you see the documents for other providers other than yourself?

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  11. 11. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

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  12. 12. When adding a new claim, in the Configuration tab,

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    You will find the several boxes:

  13. 13. On Client Documents, select the search filters:

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  14. 14. On Summary tab:

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    You can switch between Personal and Professional by clicking on each individual tab.

  15. 15. What is the default status for all Documents?

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  16. 16. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.

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  17. 17. When creating a new invoice, in the General tab, you must select:

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  18. 18. Within the Template Documents subsection, you can configure:

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  19. 19. What are the available statuses for the documents?

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  20. 20. You can review our Blog by reaching https://www.officepuzzle.com/blog/

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  21. 21. On Reports, which filters can you use?

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  22. 22. All unanswered conversations received are automatically converted into tickets.

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  23. 23. On Rates, you should modify/configure the rates for this user.

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  24. 24. In Datasheets, the initials of the person won’t appear automatically at the end of the day.

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  25. 25. In Agency’s Invoices section, you will find the agency’s invoices.

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  26. 26. Please fill the blank

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    On User's Calendar, the default view for desktop is .

  27. 27. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

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  28. 28. In Administrators’ section, you can add and remove the administrators of the agency.

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  29. 29. You will be able to see the invoice number, amount, and status.

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  30. 30. The agency dashboard is a collection of shortcuts that allow you to access different sections.

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