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Course Completion – Is the End for now? Quiz

  1. 1. Please fill the blank

    1

    On User's Calendar, the default view for desktop is .

  2. 2. What are the available statuses for Appointment notes:

    4

  3. 3. On Expiring documents, you can send an SMS to the provider in the four categories.

    1

  4. 4. Select the categories displayed in Agency’s Expiring Documents:

    4

  5. 5. All unanswered conversations received are automatically converted into tickets.

    1

  6. 6. How many events can you create per day?

    1

  7. 7. Choose the correct filters on Reports section:

    3

  8. 8. In Users Activity section, you can see the latest activity of your users.

    1

  9. 9. Through Chat, you can reach us from 9:00 AM to 5:00 PM.

    1

  10. 10. Within the Events subsection, you can configure:

    4

  11. 11. What kind of notifications can you receive?

    4

  12. 12. The Report alerts are Success, Warning and Error.

    1

  13. 13. The allowed File types are:

    5

  14. 14. Fill the gap:

    1

    On Files, the maximum file size to upload is MB.

  15. 15. Which items are shown in the Top bar?

    3

  16. 16. On Clients’ section, you will see the list of all the clients associated with the user.

    1

  17. 17. To reset your password, you need to navigate to your agency’s login screen and click on the “Can’t log in” label at the bottom of the form.

    1

  18. 18. You can review our Blog by reaching https://www.officepuzzle.com/blog/

    1

  19. 19. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

    1

  20. 20. Which days can you contact us through Chat?

    5

  21. 21. On Clients, you can add/remove access to the user.

    1

  22. 22. Fill the Gap:

    1

    The email address for our support ticket system is .

  23. 23. Which of the following categories can be added to the service plan:

    4

  24. 24. Within the Template Documents subsection, you can configure:

    4

  25. 25. Which alerts can you see?

    3

  26. 26. Choose the available statuses for the Service log:

    4

  27. 27. In Agency’s Clients, you will see the list of all the clients available for the agency.

    1

  28. 28. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.

    1

  29. 29. The Account Profile subsection details all the agency’s personal information.

    1

  30. 30. On Reports, which filters can you use?

    3