Course Completion – Is the End for now? Quiz

1. On the Agency’s Clients, you will see the list of all the clients available for the agency.

1

True
False

2. You will be able to see the invoice number, amount, and status.

1

True
False

3. On Agency’s Users, the filters for providers are:

4

Added
Active
Terminated
Inactive

4. What sections are available in the Client’s dashboard?

1

Summary and Shortcuts
Avatar, Summary, Shortcuts
Calendar, Documents, Data, Charts, Required Documents, Reports, Service Plans, Users, Files and Manage

5. Depending on your role in the Agency (user or administrator) you will see a list of all your accesses.

1

True
False

6. Within the Events subsection, you can configure:

4

whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.

7. How many views are available in the Calendar for the users and clients?

1

Month and Week.
Day, Week and Month.
Day and Week.

8. Fill in the blank space

1

On Files section, you can change the view according to Date, , or Size.

9. Which of the following actions can be executed from the ” Bulk Actions” button:

4

Unlock
Print
Download
Review
Sign
Upload

10. Choose the correct filters on Reports section:

3

Range
Provider
Type
Client

11. Who can create events on Calendar?

1

Everybody
Only Administrators

12. You can view the Invoices organized by:

4

Provider
Date
Amount
Status
Client

13. Charts provide immediate access to the behavioral log.

1

True
False

14. What kind of notifications can you receive?

4

Birthdays (for your clients and users you work with)
Documents UNLOCKED (for you to mark then as READY FOR REVIEW)
Required documents
Documents READY FOR REVIEW (for you to mark them as REVIEWED)
None of them.

15. Is there a mobile version of the platform?

1

True
False

16. When adding a new claim, in the Configuration tab,

5

You will find the several boxes:

Client
Insurance
Amount
Prior Authorization
Units Place of Service

17. You can only access your agency’s login page directly, by accessing [your agency domain].officepuzzle.com.

1

True
False

18. Fill the gap:

1

On Files, the maximum file size to upload is MB.

19. In the Location subsection, you can configure and modify:

4

Time zone
Languages
Preferred language
Eventos
Short time

20. Which of these options are valid for Administrators?

3

Provider Universal
Admin_HR
Provider Level 3
Admin
Admin Clinical

21. In Payroll section, you will be able to create and find the invoices for every client in the agency.

1

True
False

22. In the Credentials subsection, when adding or modifying one of them, you must type:

4

Short Name
Organization name
Allowed billing codes
User

23. In the Services subsection, when a new one is added or an existing one is modified:

1

you must add the Allowed Credentials and Billing Codes.

True
False

24. On Reports, which filters can you use?

3

Range
Type
Provider
Date

25. Fill the Gap:

1

The email address for our support ticket system is .

26. Which Status will prevent the document from being modified?

2

Unlocked
Ready for Review
Reviewed
Locked

27. On Reports, right next to the Date, you will see an alert icon that will point you to the status of this event.

1

True
False

28. In Administrators’ section, you can add and remove the administrators of the agency.

1

True
False

29. Choose the available statuses for the Service log:

4

Locked
Reviewed
Unlocked
Deleted
Ready for review

30. In both the Clinical Documents and Human Resources Documents subsection, you can set the default status, position, and description.

1

True
False

The Academy