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Course Completion – Is the End for now? Quiz
1. You can filter clients by:
4
Inactive
Discharged
Deleted
Active
2. On Agency’s Required documents you will see all the human resources required documents by the agency.
1
True
False
3. All unanswered conversations received are automatically converted into tickets.
1
True
False
4. The Report alerts are Success, Warning and Error.
1
True
False
5. Files is for uploading digital files to the agency.
1
True
False
6. In the Agency’s Documents section, you will see in a tabular view all the documents for the entire Agency.
1
True
False
7. How can you see the documents for other providers other than yourself?
2
By default all documents are visible to everybody
Only administrators can see everybody’s documents
Clicking the “Show All” switch
This is not possible
8. Choose which of the these statuses are available for required documents:
4
Pending
Missing
Ignored
Delivered
Locked
9. In Datasheets, for days when there is no event, they will appear greyed out.
1
True
False
10. Which of these datasets can you add to Charts on the Service Plan:
5
Average
Total
Count
Baseline
Rate
None of them
11. In Agency’s Clients, you will see the list of all the clients available for the agency.
1
True
False
12. What are the filters that can be applied for the search on Client’s Documents?
4
Range
Type of docuemnt
Client
Status
Date
13. On Clients’ section, you will see the list of all the clients associated with the user.
1
True
False
14. What kind of notifications can you receive?
4
Birthdays (for your clients and users you work with)
Documents UNLOCKED (for you to mark then as READY FOR REVIEW)
Required documents
Documents READY FOR REVIEW (for you to mark them as REVIEWED)
None of them.
15. You can add comments to every datasheet.
1
True
False
16. When creating a new invoice, in the General tab, you must select:
5
Date
Provider
Currency
Rate
Status
17. Which alerts can you see?
3
Error
Success
Warning
Waiting
18. Within the Events subsection, you can configure:
4
whether it requires signature or not
whether it is billable or not.
whether it allows overlapping or not.
the billing codes allowed.
the allowed sub-events.
the days allowed.
whether auto-completion is allowed or not.
the lead and lag times.
the maximum duration per customer, per supplier and per event.
19. An expiring or expired document will trigger an email notification once per week and will show the expiring/expired document in the user’s notifications.
1
True
False
20. On Rates, you should modify/configure the rates for this user.
1
True
False
21. You will be able to see the invoice number, amount, and status.
1
True
False
22. Select the options you can see at Agency’s subsection:
4
Client
Invoices
Calendar
Users
Announcements
Files
23. You can change your password from within the application itself.
1
True
False
24. Which options are part of the icon drop-down menu?
1
Reset password
My profile
Clients
Banners
Logout
25. In the User section, it is displayed a list of the providers linked to the client.
1
True
False
26. To log out of your account or switch accounts:
2
click your user icon and then click on “Logout” at the top right of your screen.
click the “Logout” button in the top panel of the home screen.
click the “Logout” button in the lateral panel of the home screen.
click your user icon and then click on “Logout” at the bottom right of your screen.
27. How many events can you create per day?
1
One per day
As many as you need, as long as an event doesn’t overlap another one.
28. In Agency’s Invoices section, you will find the agency’s invoices.
1
True
False
29. When adding a new claim, in the Configuration tab,
5
You will find the several boxes:
Client
Insurance
Amount
Prior Authorization
Units Place of Service
30. Which events can you see on the User’s Calendar?
1
All events from all users.
Only the events set by the admins from the agency.
Only events set by me as a user.
All events set by the agency and me as a user.
